ShakeUp! provides online legal document service that transforms how small businesses and individuals use legal services. ShakeUp! allows you to prepare quality DIY legal documents, and send your completed document for review for added peace of mind.
ShakeUp! is currently available to businesses and consumers in Peninsular Malaysia only.
Any devices with web browsing capabilities and installed with popular browsers such as Chrome, Firefox, Safari and Internet Explorer. For the best user experience, we recommend accessing ShakeUp! on a desktop or laptop. However, for added convenience and mobility, you can access ShakeUp! on any mobile or hand-held device.
Click on ‘SIGN IN’ on the top menu. Enter your email address in the column ‘NOT REGISTERED?’ and click the ‘REGISTER’ button. Fill in your particulars in our Registration form and click the ‘SUBMIT’ button at the end of the form. Your email address will be used as your login ID.
Alternately, you can sign up for our free trial by clicking on the 'FREE TRIAL' button on our homepage.
ShakeUp! offers a 7-day free trial subscription. You will have free access to our trial document templates library and will be able to prepare your DIY legal documents using our intelligent document preparation system. When your free trial has ended, you may purchase any one of our plans to continue accessing our services.
Yes, please contact us at +603 7650 9999 if you wish to do so.
We offer payment through debit cards, credit cards and direct debit from major banks accounts in Malaysia. All payments are made via a secure payment server.
We accept VISA and Mastercard credit and debit cards.
Our pricing structure is transparent and you will get what you paid for without any unknown charges.
If you have a discount code, you may enter it in the ‘Discount Code’ field at checkout and click the ‘APPLY’ button.
All our plans come with a minimum subscription period of twelve (12) months.
We offer auto-renewal for payments by credit card. For all other payment types, you are required to renew your subscription manually. A renewal notice will be sent via email before your subscription ends.
If no renewal payment is made, you will be no longer be able to access our services.
Your subscription will end on the expiry date and your account will be automatically locked out after this period if you do not renew your subscription. There will be no refund for early termination of subscription.
You will receive a confirmation email upon successful payment. 'SIGN IN' to download your tax invoice from the ‘Billing History’ section in the ‘MY SHAKEUP’ page.
You can change your password by clicking on ‘Change Password’ in the ‘My Account’ panel in the ‘MY SHAKEUP’ page.
You can update your profile details by clicking on ‘Update Account Details’ in the ‘My Account’ panel in the ‘MY SHAKEUP’ page.
'MY SHAKEUP' is your own personal workspace that allows you to view your subscription details, services entitlements, quick access to useful links, and many more.
The templates you can access depends on the plan which you have subscribed to.
After you have signed in and click on the 'NEW DOCUMENT' button in the 'MY DOCUMENT' page in the menu bar.
There are no limits if you purchased our subscription plans. You can prepare unlimited DIY documents during the subscription period of 12 months. However, if you purchased our single DIY document template, you will be limited to prepare 1 document only within the 1-month validity.
If your plan entitles you to the legal document review service, you can send your documents for legal review by clicking the ‘Send for Review’ button, which is available on any document you have drafted.
The number of documents you can send for legal review depends on the plan which you have subscribed to.
The number of calls you can make to the Legal Helpline depends on the plan which you have subscribed to.
Yes. You can upgrade your existing plan if an upgrade is available for that plan. For example, if you are currently subscribed to "Biz Lite", you may upgrade to "Biz Standard". If you are currently subscribed to "Biz Startup", you have the choice of purchasing "Biz HR" or upgrading to "Biz Lite" or "Biz Standard". We allow concurrent subscription to multiple plans.
Upgrades are only allowed after the month following your current subscription purchase, i.e. if your current subscription is purchased in May 2018, upgrade can only be done in June 2018. Thereafter you can choose to upgrade your plan at any time provided it is still within the subscription period of the current plan.
You only pay the difference in the subscription fees between the plan you are upgrading to and your existing plan’s unutilised balance of the subscription period at the point of upgrade. Click here to see sample calculation.
When you upgrade your subscription you are in effect replacing your current plan with another. Your current plan will cease to be active and be replaced by the plan you upgraded to. Your subscription end date is now based on the new plan.
You will still be able to access all the documents you had drafted from the old plan. However, you may not edit your documents. You are free to export your documents out to either MS Word or PDF formats, or even print them if you wish.
Any unutilised Document Review and Legal Helpline service credits from the old plan at the point of the upgrade will not be carried forward into your new upgrade plan.
Sure. You may purchase as many plans as you wish to. Each plan’s subscription period is independent of another. What this means is that if you have two plans, Plan A and Plan B, with Plan A having a subscription end date of 3 August 2019 and Plan B having a subscription end date of 18 September 2019, our system will keep track of both these subscription end dates independently and these plans will end on their respective subscription end dates.
You have nothing to worry about. As long as you have an active subscription, you will still be able to access all the documents you had drafted in the “expired” plan. However, you may not edit your existing document. You are free to export your documents out to either MS Word or PDF formats, or even print them if you wish.
Any unutilised Document Review and Legal Helpline service credits from the expired plan will still be available to you if you have at least one (1) active subscription plan that also has these services included. However, if none of your remaining active subscription plan(s) have Document Review Service and Legal Helpline Service included, then you will no longer be able to use your unutilised Document Review and Legal Helpline service credits from the expired plan.
As many as you wish. There are no limits to how many DIY document templates that you can purchase at any one time.
This means that you are allowed to draft a single document from the template you purchased using our document preparation engine. Once you have finished drafting the document you may continue to edit that document until your one (1) month access expires.
You will have up to one (1) month from the date of your purchase to either edit the document; or if you are satisfied with your document export it out to either MS Word or PDF formats, or print your document. You will no longer have access to the document when your one (1) month access expires.